COVID-19 information | Mt Baw Baw

Coronavirus (COVID-19) operating restrictions



Latest Information

 

Green Season is here:
  • Resort entry fees no longer apply to visit the resort.
  • Chains are not required to be carried. May be required on any day based on snowfall.
  • You do not need a COVID-19 test to visit, however some restirctions are in place as per below.
  • Internal Village roads are open to guests and stakeholders at 5km/hr speed limit. Roads may be closed based on road and weather conditions or events.
  • Village Central is open  daily - seated and take away, subject to capacity and density limits. Bookings are required for dinner service.
  • Guest Services and Information open 7 days, 9am to 5pm.
  • Overnight accommodation is available

New requirements apply to enter certain venues (Open Premises) are as follows:
General retail – eg Guest Services
  • Masks are mandatory indoors
  • QR code check in
  • No requirement for visitors to present/declare vaccination status, if lesser of density quotient – 1 person per 4 sq m, or 10 persons
Accommodation – Private or resort operated
  • QR code check in
  • ID check 
  • No requirement for visitors to present/declare vaccination status.
  • Masks required in indoor common areas.
Tour operator – e.g. outdoor guided tours (dingos)
  • QR code check in
  • ID check 
Food and beverage - Village Central
  • Masks are mandatory and can only be removed while eating and drinking
  • QR code check in
  • Seated service for fully vaccinated patrons and workers
  • Takeaway for partially (1 shot) vaccinated patrons and workers
 
Stay up to date by checking the coronavirus.vic.gov.au website for the latest information. Stay home and get tested if you feel unwell and do not travel to the resort.
 
Access to the Resort

The Tourist Road has reopened as of the afternoon of Friday the 26th of November. The Resort can now be accessed from both Warragul/Neerim/Noojee (Baw Baw Tourist Road) and Moe/Erica (South Face Road)
 
Learn more:
 
 
COVID-19 Cancellation Policy
 
Please note the cancellation and refund policy for privately owned and operated properties and or services are subject to the discretion of the individual properties. These properties are not operated by Southern Alpine Resort Management Board and may fall under a separate set of Terms and Conditions. Please refer to the individual property website for details.
 
Mount Baw Baw Alpine Resort (properties and products owned and directly operated by Southern Alpine Resort Management Board) can provide a cancellation, change of dates or full/partial refund if your booking is affected by:
  • Closure of the resort due to Victorian Government COVID-19 restrictions.
  • Victorian Government COVID-19 travel restrictions prevent you or a member of your travelling group from travelling on your intended dates. This DOES NOT include testing requirements.
  • You or a member of your travelling group contract coronavirus and are unable to travel on your intended dates. You will be asked to provide proof.

 

Frequently Asked Questions
 

Can I visit Mt Baw Baw now?
Yes - the Resort is open to all Victorians. Thoise travelling from interstate should follow relevant guidelines.

Is there a resort entry fee in summer?
No. resort entry fees do not apply during green season.
 
Do I require a COVID test before visiting the Resort?
Covid-19 testing is no longer required to visit an alpine resort in Victoria. See you soon.

Do I need to show my vaccination status?
You do not need to show your vaccination status to enter the Village (Mt Baw Baw Alpine Resort). However in line with government directives you may need to show your vaccination status to enter venues such as the Restaurant. 
 
Hey, I have another question.
Please see our FAQ and Services page. Or you can contact Guest Services on guest.services@mtbawbaw.com.au or 03 5165 1136.

 

Mental Health Information

In these challenging times – please look after your mental health, this information compiled by our DELWP colleagues may help.

LOOKING AFTER YOUR MENTAL HEALTH DURING THE CORONAVIRUS OUTBREAK
Some helpful information from the Beyond Blue website:
  • Try to maintain perspective.
  • Find a healthy balance in relation to media coverage.
  • Access good quality information.
  • Try to maintain a practical and calm approach.
  • Try not to make assumptions.

Managing your mental health while in self-isolation or quarantine (or indeed working from home for long periods):
  • Remind yourself that this is a temporary period of isolation to slow the spread of the virus.
  • Remember that your effort is helping others in the community avoid contracting the virus.
  • Stay connected with friends, family and colleagues via email, social media, video conferencing or telephone.
  • Engage in healthy activities that you enjoy and find relaxing.
  • Keep regular sleep routines and eat healthy foods.
  • Try to maintain physical activity.
  • Establish routines as best possible and try to view this period as a new experience that can bring health benefits.
  • For those working from home, try to maintain a healthy balance by allocating specific work hours, taking regular breaks and, if possible, establishing a dedicated work space.

Children and Young People
  • Families and caregivers of children and young people should discuss news of the virus with those in their care in an open and honest way.
  • Try to relate the facts without causing alarm, and in a way that is appropriate for their age and temperament. It is important to listen to any questions they may have, to let them know that they are safe and that it’s normal to feel concerned.

Seek Support
It’s normal to feel overwhelmed or stressed by news about the outbreak. Whilst keeping up to date is important, be cautious about the amount of time your spend watching the coverage. Maintain a healthy balance.
People who have experienced mental health issues in the past, or those who are feeling anxious should:
  • Activate support networks.
  • Acknowledge feelings of distress.
  • Seek professional support early if you’re having difficulties.
Visit the Beyond Blue website for more information
 

Resources

More information about COVID-19 - https://www.dhhs.vic.gov.au/coronavirus​
 
As per the Premier’s media releases, Victoria Police have increased resources to ensure enforcement. Failure to observe the above directions will result in a fine of $20,000.