Guest Services and Village Store

Our Summer Guest Services and Village Store hub has all of the the information and basic supplies you need for your trip to Mt Baw Baw. To speak to Guest Services, please call (03) 5165 1136.

Opening Times:

The Guest Services and Retail store is closed until 13th April.
You can contact Guest Services on 5165 1136 or between 9.00am to 5.00pm 7 days a week.

Services include:

  • Accommodation booking and check-in/out
  • Information about the Resort, hiking and biking trails and the National Park
  • Basic food supplies and personal items
  • Cold drinks
  • Mountain Bike Rental *from Green season opening
  • Mount Baw Baw Merchandise
  • Riding and sports wear
  • Hiking? Complete a trip intentions form 
Limited Lift Tickets remain. Book to avoid disappointment. Lift passes available with private lesson bookings.